1. Introduction

Plenavix LLC values your privacy and is committed to protecting the personal information of all visitors and customers who use our website. This Privacy Policy explains how we collect, use, store, and safeguard your information when you browse our website or purchase Gaming PCs and related products. By accessing or using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide when you place an order, contact our customer support team, subscribe to updates, or interact with our website. This information is required to operate our ecommerce platform efficiently and to deliver Gaming PCs and services to customers across the United States.

3. Types of Information Collected

The information we collect may include your full name, email address, phone number, billing address, shipping address, and order-related details. Payment information is processed securely through trusted third-party payment processors, and Plenavix LLC does not store full payment card details on its servers.

4. How We Use Your Information

The personal information collected is used to process and fulfill orders, verify transactions, arrange shipping, communicate order confirmations and delivery updates, respond to customer inquiries, and provide customer support. We may also use this information to improve website performance, enhance user experience, prevent fraud, and comply with applicable legal requirements.

5. Information Sharing and Disclosure

Plenavix LLC does not sell, rent, or trade your personal information to third parties. We may share limited information only with trusted service providers such as payment processors, shipping carriers, and technical partners strictly for order fulfillment, payment processing, and operational purposes, or when required by law.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, improve functionality, and understand customer behavior. You may manage or disable cookies through your browser settings; however, some website features may not function properly without cookies enabled.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While no online system is completely secure, Plenavix LLC follows industry-standard practices to safeguard customer data.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Information that is no longer required is securely deleted or anonymized.

9. Third-Party Services

Plenavix LLC may use third-party services for payment processing, shipping, website analytics, and technical operations. These third-party providers are required to handle customer information securely and in compliance with applicable data protection laws.

10. Your Rights and Choices

You have the right to request access to your personal information, request corrections, update details, or request deletion where permitted by law. If you wish to exercise these rights or have questions regarding your data, you may contact our support team using the details provided below.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. Plenavix LLC does not knowingly collect personal information from children. If such information is identified, it will be promptly removed from our records.

12. Changes to This Privacy Policy

Plenavix LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date, and users are encouraged to review this policy periodically.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us using the information below.

Business Name: Plenavix LLC

+1 904-309-2841

Support@plenavix.com

10737 New Kings Rd 107 Jacksonville, FL 32219

Business Hours: Monday to Friday, 9am to 5pm