1. Introduction

Plenavix LLC is committed to offering reliable, transparent, and timely shipping services to ensure a smooth and satisfactory shopping experience for customers purchasing Gaming PCs and related products within the United States. This Shipping Policy explains how orders placed on our website are processed, shipped, and delivered.

2. Shipping Coverage

Plenavix LLC currently ships all products exclusively within the United States. At this time, international shipping services are not available.

3. Order Processing Time

All orders placed on the Plenavix LLC website are processed within one to two business days after successful payment confirmation. Orders are processed during standard business hours and do not include weekends or public holidays.

4. Estimated Delivery Time

After an order has been processed and shipped, delivery typically takes between three to seven business days. Actual delivery times may vary depending on the customer’s location, carrier availability, and external factors beyond our control.

5. Free Shipping

Plenavix LLC offers free standard shipping on all orders within the United States. There are no hidden shipping fees or additional delivery charges added at checkout.

6. Order Cut-Off Time

Orders placed before 5:00 PM Eastern Standard Time on a business day are generally processed the same day. Orders submitted after the cut-off time or on non-business days will be processed on the next business day.

7. Order Confirmation and Shipping Updates

Once an order is placed, customers will receive an order confirmation email. After the order has been shipped, a separate email containing shipment tracking information will be sent so customers can monitor their delivery.

8. Shipping Carriers

We work with trusted and reputable shipping carriers to ensure that all Gaming PCs and accessories are handled carefully and delivered in a timely and secure manner.

9. Order Tracking

Tracking details are provided via email once the order has been shipped. Customers may use the provided tracking number to check the current status and progress of their shipment through the carrier’s system.

10. Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping information at the time of checkout. Plenavix LLC is not responsible for delivery delays, misdeliveries, or lost packages resulting from incorrect or incomplete address information.

11. Lost or Damaged Shipments

If an order is lost or arrives damaged during transit, customers should contact the Plenavix LLC support team as soon as possible. We will assist in coordinating with the shipping carrier to investigate the issue and provide an appropriate resolution, including replacement or claim support where applicable.

12. Shipping Limitations

Plenavix LLC does not ship to locations outside the United States and is unable to fulfill international orders at this time.

13. Customer Support

For questions, concerns, or assistance related to shipping and delivery, customers may contact us using the information provided below.

Business Name: Plenavix LLC

+1 904-309-2841

Support@plenavix.com

10737 New Kings Rd 107 Jacksonville, FL 32219

Business Hours: Monday to Friday, 9am to 5pm